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Your Food Lands on the Counter and the Staff Apologizes to You. Nobody Did Anything Wrong.

To say Sorry to keep you waiting. in Japanese, say お待たせしました (omatase shimashita).

Your ramen lands on the counter and the guy behind it apologizes. You did not complain. Nobody did anything wrong.

omatase shimashita Sorry to keep you waiting.

Survival Listening Recognition #learnjapanese #japantravel #japanesephrases #japantips #japaneseforbeginners

In this video

  1. お待たせしました。 omatase shimashita. Staff: Sorry to keep you waiting.
  2. お待たせしました。どうも。 omatase shimashita. doumo. Staff: Sorry to keep you waiting. / You: Thanks.

Kanji in this phrase

お待たせしました
おまたせしました

Why this phrase

「お待たせしました」 is probably the most-heard staff line in Japan, and beginners consistently mishear it as a problem. It lands when your food arrives, when your coffee is ready, when the register reopens after a queue, sometimes after ten seconds of waiting. Recognizing it, and knowing that どうも is a complete reply, removes a small panic that happens several times a day.

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