The Magic Word for Fixing Mistakes

In this video

1. Accidentally bumped into someone? Here is your escape hatch. Accidentally bumped into someone? Here is your escape hatch.
2. Just say "gomen nasai". "Gomen nasai" is your polite, all-purpose "sorry".
3. ごめんなさい gomen nasai Gomen nasai.
4. You stepped on a shoe? Say it quickly. You stepped on a shoe? Say it quickly.
5. ごめんなさい gomen nasai Gomen nasai.
6. Save this to keep your trip smooth. Save this to keep your trip smooth.